Shipping policy

Shipping Policy At RITM, we are committed to delivering your order as quickly and safely as possible. Order Processing - Orders are processed within 1–3 business days after payment is confirmed. - Orders are not processed or shipped on weekends or public holidays. Shipping Times Estimated delivery times: - United Kingdom: 5–10 business days - Europe: 7–15 business days - United States & Canada: 7–15 business days - Rest of the World: 10–20 business days Please note that these are estimated delivery times and may vary due to customs, weather conditions, holidays, or carrier delays. Shipping Costs Shipping costs are calculated at checkout. From time to time, we may offer free shipping promotions. Order Tracking Once your order has been shipped, you will receive a confirmation email with a tracking number (where available). Tracking information may take 24–72 hours to update. Delays While we strive to deliver every order on time, delays can occasionally occur due to circumstances beyond our control. We appreciate your patience and understanding. Incorrect Address Please ensure your shipping address is correct before placing your order. RITM is not responsible for orders shipped to an incorrect address provided by the customer. Lost or Damaged Packages If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible. Contact Us If you have any questions regarding shipping or your order, please contact our customer support team. We are always happy to help.